Eligibility
Refund eligibility follows the cancellation schedule and supplier terms attached to your confirmation. Non-refundable items and services already delivered are deducted where applicable.
Method and timing
Approved refunds are returned to the original payment method whenever possible. Bank and payment-provider processing times can vary.
Deposits and balances
If a deposit was paid, the refundable amount depends on the cancellation terms and costs already committed. Outstanding balances remain subject to the schedule on your confirmation.
Questions about a specific booking? Email travelitetajtours@gmail.com.